Case Studies2017-02-09T22:30:45+00:00

Case Studies

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Budget Process Support and Training – Hyperion HFM

2016|

Background: With the recent migration to a new financial planning tool (Hyperion HFM), this prestigious higher education institution was preparing for its first annual budget cycle using the new system. In a highly de-centralized environment, each of its 35 departments and academic units were performing the budget process differently. Given the roll-out of a new planning system, these processes needed to be standardized in order to utilize the system in an efficient manner.

Human Resources System Selection and Implementation – UltiPro

2016|

Background: This large multi-national investment management firm had numerous disparate Human Resources software solutions which were not fully integrated, which led to inefficiencies and errors. Moreover, its Payroll system was not tied to the Human Resources system. As a result, the client’s goal was to implement one system to meet all of its payroll and human resources requirements.

Human Resources System and Process Design & Implementation

2016|

Background: Given this large university system’s decision to convert to a new Human Resources system (Workday HCM), detail business processes needed to be analyzed as part of the new system configuration. In addition, the Provost’s office needed to validate their specific business requirements related to faculty and other academic appointments were being met in the design of the new system.

Commission System Implementation and Process Re-Design

2016|

Background: As part of its migration to a shared services environment, this CTS Impact client was centralizing its worldwide Commissions function, including a new software tool.   Previously, several different software applications were in use supporting various business units, and with disparate business processes with varying degrees of complexity.

CRM Process and System Design and Implementation – SalesLogix

2016|

Background: In order to manage its customer relationships from inception through deal close, this CTS Impact client selected an automated CRM tool, SAGE SalesLogix to manage its data.  However, the client’s Project Management Office (PMO) was resource-constrained, and lacked specific real estate industry expertise critical to the implementation of this tool.

Internal Controls Review and SOX Compliance – Post-Fraud

2016|

Background: In the aftermath of a material accounting fraud, this CTS Impact client was required to restate several years of financial data.  In conjunction with this effort, an extensive review of its internal controls was required, including remediation of material weaknesses in its controls over financial reporting at both the field operations and at the corporate level.

SOX 404 Compliance – Financial and IT Systems

2016|

Background:  In order to manage a global Sarbanes-Oxley 404 corporate compliance program, business tools needed to be developed and maintained to analyze and track progress, manage resource utilization and control costs.  The diverse program encompassed a team of 30 professionals across numerous legal entities in over 50 countries.  Due to the varying levels of detail to meet the information requirements of the constituents (e.g. field operations, Steering Committee, Audit Committee), status reporting presented some unique challenges.

IT Security and PCI Compliance

2016|

Background: In a technology-centric operation, this CTS Impact client had identified significant internal control weaknesses which required disclosure in its annual report to the SEC.  Due to the dynamic nature of the client’s environment, numerous applications, hardware, networks and other technical infrastructure were in place due in part to informal IT governance.

Project Management – Global SOX 404 Compliance

2016|

Background: As a result of a spin-off and subsequent IPO, this CTS client needed to demonstrate compliance with SOX 404 requirements. Previously, this company was an operating subsidiary of another larger firm, and did not have in-house expertise.   Moreover, little formal documentation existed to substantiate its internal controls in place.

Forensic IT Analysis

2016|

Background:  In the wake of several financial reporting errors and inconsistencies, this CTS Impact client needed to investigate the root cause of these issues on a confidential basis.  Once identified, new standard operating procedures were needed to enhance the internal controls to prevent re-occurrence.