Background: In preparation for the outsourcing of its accounting operations, CTS Impact provided interim staff to perform:

  • Manage and perform day-to-day finance and accounting activities
  • Coordinate of migration to outsource third-party service provider
  • Billing process re-design
  • Document business processes in anticipation of Great Plains Dynamics system upgrade

CTS Impact Solution: With significant real estate accounting operations and JD Edwards system implementation and user experience, the CTS staff performed the following:

  • Business process analysis
  • Workflow design and documentation
  • Testing
    • Develop methodology
    • Script development
    • System and user testing
  • Develop user-training  program and manual
  • Trouble-shooting and support during go-live