Background: In order to manage its global import function consistently, and to manage the enterprise risk associated with Import activities, this CTS Impact client needed to establish formal standard policies and operating procedures.

CTS Impact Solution:

  • Data-gathering
    • Coordinate business unit self-assessments
    • Serve as key liaison to plant management to obtain survey responses
  • Data analysis
    • Prepare reports to track and monitor compliancy and audit readiness
    • Development of database tool to collect plant data
  • Documentation of standard operating procedures
    • Develop procedures manual
    • Provide training
  • Customs Audits
    • Provide first-level support for business units and plants
    • Interface with Legal department  for information requests related to Customs Audits
    • Design and execute pre-audit reviews to ensure compliance in future