The CTS Impact Difference

At CTS Impact, “impact” is not just in our name—it is the foundation of every aspect of our business. From our hands-on work with our clients to our continued support of those in need in our community, CTS Impact delivers sustainable success for our business and community partners as they navigate change

Our difference is our people and the way we approach your business.

Real World Industry Experience

The driving force of the CTS Impact business model is the blend of real-world Finance, Human Resources, and Information Technology experience of our team across numerous industries to assist our clients with all facets of business integration.

We are not “career consultant.” Every member of our highly collaborative staff brings more than seven years of hands-on experience to work closely with our clients from analysis, through design and most importantly, implementation.

We Roll Up Our Sleeves

CTS Impact applies our real-world, first-hand industry experience to analyze and implement practical solutions, all delivered with a “roll-up your sleeves” approach. Our recommendations are rooted in best practices, and then carefully tailored to fit our clients’ unique business needs.  Utilizing our flexible, hands-on approach, CTS Impact operates as a seamless extension of each client’s internal team, which optimizes the overall efficiency of each project.

Practical Solutions to Complex Business Challenges

Our team approaches our solutions with a practical mindset, which keeps our work grounded in the business needs of our partners to drive successful change. Using CTS Impact standard tools and templates derived from best practices, the CTS Impact team applies its relevant prior experience to assist our clients to identify and implement actionable solutions.

Commitment to Excellence in Client Service

To demonstrate our commitment to excellence in client service, we assign a CTS Impact Engagement Manager to all projects. This Engagement Manager works alongside the project team to oversee the quality of the work, perform technical reviews, and ensure that deadlines and deliverables are being achieved according to the stated objectives.

Flexible and Responsive

CTS Impact recognizes that in today’s dynamic work environment, clients often encounter competing priorities, unforeseen challenges and resource gaps that create risk to the success of programs.  Our flexible and responsive approach mitigates these potential risks through our team’s ability to anticipate issues and pivot quickly in a responsive and proactive manner.  

Over our entire 20-year history, CTS Impact has been a leader in providing a flexible work environment for all of its employees (full and part-time), which is inherent to our diverse and inclusive culture and our commitment to our greatest asset; our amazing team. As a result, we have been rewarded by high employee retention year after year.

Champions for Social Change

CTS Impact believes it must not only do good for our clients, but we must also do good in our community. By using our time, talents and resources strategically, giving back to those is need is deeply embedded within our mission and every action. What started as the CEO’s personal mission decades ago has been welcomed and embraced as a core value as a commitment to social impact.