Background: To support its management reporting requirements, this CTS Impact client needed a user-friendly tool that could be implemented on an expedited basis across its worldwide business units.
Key considerations for the evaluation were the need to support standard distribution of reports, expanded drill-down capabilities, and dashboard of key performance metrics.
CTS Impact provided hands-on project management expertise who applied their first-hand knowledge of various business intelligence tools to perform the following:
- Requirements definition and prioritization — business and technical requirements
- Vendor analysis and scoring (Hyperion, SAP BPC, Cognos)
- Perform business case analysis
- System and reporting design (SAP BPC)
- Report design
- Business process workflow
- Data architecture
- Conduct testing and troubleshoot exceptions
- Develop end-user training program and manual
- Provide end-user support during ‘go-live’