Case Studies


Accounts Payable Process Improvement


Background: Due to rapid growth, this publicly-traded healthcare services company needed to identify more streamlined business processes for its Accounts Payable function in order to gain efficiencies to be scaleable in support of future growth, and to enhance its internal control environment.

Business Process Improvement – Center of Excellence Program Development


Background: In order to manage the large volume of user requests across all corporate administrative functions (e.g. finance, legal, human resources, marketing, etc.), reporting and analysis tools were needed to define user requirements, estimate resource requirements and allocations, estimate level of effort, prioritize concurrent and potentially conflicting activities and analyze the business case to evaluate the return on investment for new projects.

Transition Services – Planning and Implementation


Background: As part of its new services to provide third-party accounting services to its clients, this Germany-based renewable energy company engaged CTS to develop planning and implementation tools to support the on-boarding and transition of their new clients to a standard accounting platform (SAP).

Project Management Office (PMO) Development and Support


Due to the extensive number of concurrent projects underway within the Finance function of this Fortune 500 multi-national manufacturer, this client needed to launch and support a PMO to manage progress, and to provide an efficient way for status reporting and resource allocation across competing priorities.

Standardization and Optimization


Background: As a result of several major acquisitions, this CTS Impact client needed to update its Investment Operations processes in order to be scalable to support future business requirements.  Concurrently, the client was experiencing a high rate of staffing turnover in various management and staff roles.

System Selection and Implementation – NetSuite


Background: This large multi-national investment management firm’s financial system was no longer being supported by the software vendor, so it was imperative to migrate to a new financial system quickly to mitigate risk. In addition, its financial reporting requirements had evolved significantly, so they needed to improve their accounting processes.

ERP Upgrade – PeopleSoft – Financials, HR and Supply Chain


Background: With the concurrent upgrade of its human resources, financials and supply chain ERP system (PeopleSoft), CTS Impact provided operational expertise in finance & accounting, supply chain and HR with specific PeopleSoft implementation and user experience throughout the entire life-cycle of the upgrade to perform the following:

Software Design & Implementation – SAP and Hyperion HFM


Background: To facilitate a transformation of financial processes, this CTS Impact client selected a new ERP system (SAP) and a business intelligence reporting tool (Hyperion HFM) to support its future business requirements.  Due to the complex nature of the project, this CTS client needed an IT Project Manager who had in-depth knowledge of such tools, as well as financial processes.